Frequently Asked Questions

Choose a programme, vessel and departure date, then send an enquiry. We confirm the available cabin category, final fare and conditions in writing. Submitting an enquiry does not reserve a cabin or create an instant booking.

For standard Croatia cruises, the deposit is 30% of the price and is normally payable within 3 calendar days of written confirmation. The balance is due no later than 60 days before departure. If you book closer to the sailing date, the deadline will be stated in your confirmation. A 3-calendar-day deposit deadline also applies to programmes using a different deposit percentage, subject to your written confirmation. Previously confirmed bookings retain their agreed deadlines.

Yes. For our published Harmony G Greece programmes, the deposit is 25% within 3 calendar days after confirmation and the remaining 75% is due no later than 90 days before departure, including Early Booking reservations. Always check the terms shown with your selected Greece cruise and written offer.

Yes. We accept Visa and Mastercard, as well as bank transfers in EUR. The amount charged is in euros; your bank or card issuer may apply exchange rates and fees. Payment arrangements are confirmed personally, not through an instant online checkout.

Promotions apply only to eligible ships, cabin categories, departures and booking dates. Some ships have no promotional discounts. A displayed discounted fare is not a guarantee of availability; the applicable final amount will be shown in your written offer.

Requests should be sent to us in writing. Under our standard Croatia cruise terms, ordinary cancellations 60 or more days before departure normally retain the 30% deposit, while cancellations 59 days or fewer before departure are subject to a charge of 100%. Different programmes, including Greece cruises, may have their own terms. Mandatory legal rights always prevail. A change of dates or ship may involve cancellation and a new booking.

We strongly recommend suitable travel insurance covering cancellation, medical expenses, travel disruption and baggage, according to your needs. Please read the policy wording and exclusions before paying for your trip.

Smaller vessels generally offer a more personal atmosphere and access to smaller harbours than large ocean-going cruise ships. Layout, guest capacity and facilities vary by ship. Compare ship pages and complete itineraries rather than assuming every vessel is identical.

Lower Deck cabins usually sit closer to the waterline and may have portholes; Main Deck cabins may have windows and different access arrangements. Sizes, bed configurations, views and comfort features vary by vessel. The exact category descriptions and photographs on your chosen ship page take precedence.

You can request a cabin category, such as Lower Deck or Main Deck. An individual cabin number or a particular bed layout is confirmed only if explicitly stated in writing. We will gladly record your preference, but cannot guarantee it unless confirmed.

Yes. Solo guests are welcome. Some departures may offer single cabins; otherwise a single-use supplement usually applies and varies by ship, season and cabin. We do not automatically pair unrelated travellers in a cabin.

Some ships offer triple cabins or an additional berth. Eligibility and any third-person reduction are ship-specific and shown in the quote. Promotional Early Booking discounts do not automatically apply to the third person.

Small-ship guests come from different countries and age groups. Many cruises are enjoyed by English-speaking international travellers, but we cannot guarantee a particular nationality mix or age profile on any departure.

Included meals differ by cruise and may include breakfast, lunch, selected dinners or a captain’s dinner. Read the Included in Price section for your particular itinerary and departure rather than assuming the same meal plan across ships.

Please tell us about allergies, intolerances or dietary requirements before confirming your booking. We will check what the vessel can reasonably arrange; special diets are not guaranteed unless expressly confirmed.

Many vessels have a bar and their own rules for food and drink brought aboard. Please ask us about your selected ship. Necessary medication, infant food and essential dietary items should be declared in advance so arrangements can be checked.

Facilities vary between vessels and cabin categories. Air conditioning and private bathrooms are common on the ships in our collection, but please rely on your specific vessel description and written confirmation for what is provided.

Wi-Fi is available on many, but not all, voyages. Internet speed and coverage can be limited while sailing or in remote bays; some vessels may restrict usage or apply charges. We do not recommend relying on onboard Wi-Fi for uninterrupted remote work.

Onboard payment options differ from payment to our agency. Bring some euros in cash for possible bar bills, port fees, gratuities or local expenses; card acceptance cannot be assumed on every ship.

Comfortable casual clothing, swimwear, secure walking shoes, sun protection, a light jacket and a small day bag are useful. Space in cabins is limited, so softer, compact luggage often works best. There is generally no formal evening dress code unless your programme states otherwise.

Croatia uses European-style 230 V / 50 Hz electricity. Plug type and charging facilities may vary by vessel. Bring a suitable travel adapter and check the requirements of any essential equipment before travelling.

Gratuities are generally voluntary and depend on the service you receive. Any suggested amount or specific policy will be mentioned with the relevant voyage information.

Before departure you will receive the meeting point, boarding instructions and relevant contact details. Exact berths can change, so always use the most recent information rather than an old pier number or an online map alone.

Some programmes use Split as the meeting point and provide an organised transfer to Omiš for boarding. The itinerary and booking information explain the actual embarkation port and transfer arrangements. Please check your chosen programme before making transport plans.

Contact us immediately using the details in your travel documents. We will explain the available options, but joining the vessel in another port cannot be guaranteed and may result in additional expenses.

Yes. Weather, sea conditions, harbour restrictions and safety considerations can require changes. The captain is responsible for navigation and safety. Your contract and applicable legal rights continue to govern material changes.

No. Swimming opportunities depend on the day-by-day itinerary, weather, local regulations and the captain’s decision. Some sightseeing-focused days may not include a swim stop.

Not always. Excursions, national park tickets and attraction admissions depend on the programme. For example, Mljet National Park can be an optional extra on some Croatia routes. Check the Included and Not Included lists and the final offer.

There is no single fee for all Croatia cruises. Charges commonly vary by vessel and programme; many routes are in the €60–€85 per-person range, while K200 mini-cruises currently specify €30 per person. Always use the fee shown for your selected voyage, not a general estimate.

Many small ships have stairs, narrow passages, raised thresholds and no lifts. In some ports, guests may need to cross another moored vessel to reach the quay. Tell us about mobility or assistance needs before booking so we can check suitability for the specific vessel and route.

Families may be welcome on suitable departures, but policies and minimum ages vary by ship and programme. Small cruise vessels rarely offer large-ship facilities such as kids’ clubs. Children must be supervised by the accompanying adults.

Do not assume pets are accepted. Policies differ between vessels and itineraries; please ask before booking and await written confirmation of any exception.

Sea conditions vary, even in sheltered coastal areas. If you are prone to motion sickness, speak to your pharmacist or doctor about suitable prevention. Fresh air, looking toward the horizon and staying hydrated may help some travellers.

You are responsible for holding valid passports or identity documents and any visas or other permissions required by the countries on your cruise. Requirements depend on nationality, destination and transit arrangements; consult official guidance before departure.

Notify the crew promptly. They will follow onboard safety procedures and coordinate assistance where available. Because facilities and medical access vary, adequate medical travel insurance is important.